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I thought about Admiral Grace Hopper yesterday when checking an error report

27/04/2022

I thought about the following “well-known” quote yesterday when I looked at an error report in a regulated firm.  When I asked the perpetrator about the error and why they did not follow the procedure to avoid the failure, they said……..

  • “It was easier to proceed with the action at hand [albeit not following procedures] and deal with the consequences of being reprimanded - if found out!!”

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