I thought about Admiral Grace Hopper yesterday when checking an error report
I thought about the following “well-known” quote yesterday when I looked at an error report in a regulated firm. When I asked the perpetrator about the error and why they did not follow the procedure to avoid the failure, they said……..
- “It was easier to proceed with the action at hand [albeit not following procedures] and deal with the consequences of being reprimanded - if found out!!”