Print Article

Highlights from the IRISH Data Protection Commission's 2020 GDPR report


On 20 February 2020, Ireland's DPC (Data Protection Commission) published its second Annual Report under the GDPR (General Data Protection Regulation), and the first covering a full calendar year of the Regulation.

Detailing the DPC's work in 2019, the report revealed that last year:

  • 7,215 complaints were received – a 75% increase on 2018 (4,113 complaints) and a staggering 173% increase compared to 2017 (2,642).
  • Similar to 2018, the category of 'Access Requests' was the highest complaint–type received at 29%.
  • 6,069 valid data security breach notifications were made, which represents a 28% increase on 2018 (4,740 valid notifications) and a 117% increase on 2017 (2,795 valid notifications).
  • 83% of these breaches related to unauthorised disclosures.
  • 712 DPOs (data protection officers) were registered, bringing the total in Ireland to 1,596.
  • Six statutory investigations were opened about technology companies' GDPR compliance. This brings the total number of cross-border investigations to 21.
  • 457 cross-border processing complaints were received (compared to 136 between 26 May and 31 December 2018) through the One-Stop-Shop mechanism, which enables organisations doing business in more than one EU member state to lodge complaints with a single supervisory authority.
  • The DPC's staff numbers increased to 140 (up from 110 at the end of 2018 and 85 at the end of 2017).

Throughout 2019, the DPC carried out extensive consultation on the processing of children's personal data and the rights of children under the GDPR; 80 responses were received.

The feedback will be used to develop guidance and a code of conduct on the processing of children's personal data, which is one of the DPC's priorities for 2020.

In August 2019, the DPC published the findings of its investigation into the Department of Employment Affairs and Social Protection's processing of personal data in relation to the Public Services Card, which related to two issues: legal basis and transparency.

After the Department rejected the findings, the DPC issued an enforcement notice, which has since been appealed by the Department. The appeal is expected to be heard in 2020.

There are also a number of case studies throughout the report, which provides an insight into the DPC's approach to data protection obligations.



The Team

Meet the team of industry experts behind Comsure

Find out more

Latest News

Keep up to date with the very latest news from Comsure

Find out more


View our latest imagery from our news and work

Find out more


Think we can help you and your business? Chat to us today

Get In Touch

News Disclaimer

As well as owning and publishing Comsure's copyrighted works, Comsure wishes to use the copyright-protected works of others. To do so, Comsure is applying for exemptions in the UK copyright law. There are certain very specific situations where Comsure is permitted to do so without seeking permission from the owner. These exemptions are in the copyright sections of the Copyright, Designs and Patents Act 1988 (as amended)[]. Many situations allow for Comsure to apply for exemptions. These include 1] Non-commercial research and private study, 2] Criticism, review and reporting of current events, 3] the copying of works in any medium as long as the use is to illustrate a point. 4] no posting is for commercial purposes [payment]. (for a full list of exemptions, please read here]. Concerning the exceptions, Comsure will acknowledge the work of the source author by providing a link to the source material. Comsure claims no ownership of non-Comsure content. The non-Comsure articles posted on the Comsure website are deemed important, relevant, and newsworthy to a Comsure audience (e.g. regulated financial services and professional firms [DNFSBs]). Comsure does not wish to take any credit for the publication, and the publication can be read in full in its original form if you click the articles link that always accompanies the news item. Also, Comsure does not seek any payment for highlighting these important articles. If you want any article removed, Comsure will automatically do so on a reasonable request if you email